1 reviews | Active since May 2017
3 year old needs dental surgery....
<p>So all of a sudden my Maxima Entry Saver plan with Fed Health doesnt cover any dental surgery... I was told when I joined many moons ago that on my plan if I want dental surgery I will need to pay the dentist and so on.. Fed Health will only cover the Theater and the Hospital... Which i understood...</p> <p>Now I am told they dont cover it at all... How could they change this?? All the plan info now says the same... No dental surgery is covered with this plan... but I was told that only the hospital part would be covered.. My 3 year old needs teeth removed in theater and now when we want to use this option it is no longer available... How can an excellent Hospital cover with day to day benifits NOT COVER SOMETHING THAT NEEDS TO BE DONE IN HOSPITAL!!! I am furious and all i hear from Fed Health is that my plan doesnt cover it... I CAN READ THAT IN THE BROCHURE NOW!!! But I was told when I joined up that I will only be covered for the Theater part... I got the quote from my dentist saying how much their side will be... Knowing we can cover it was a sigh of relief.. Only to be called by them saying that my medical aid will not cover the theater at all!! I cannot believe this!!!</p>
Thank you for your comment, we will do some investigating and an agent will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Thank you for your comment, we will do some investigating and an agent will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Thank you for your comment, we will do some investigating and an agent will be in touch shortly.
Kind Regards
The Fedhealth Online Team
Thank you for your comment, we will do some investigating and an agent will be in touch shortly.
Kind Regards
The Fedhealth Online Team
I was called by an agent yesterday just telling me again its not in my plan... The theater part was in my plan but it has apparently been removed since we joined in 2015...
This is unaccceptable... Medical Aid is supposed to be for the big problems... and now all you are doing is pushing up our premiums and remove our benifits!! As long as that debit order goes off each month you are happy... there is NO customer satifaction anymore!!!
I understand that you wont pay the dentistry part but no you wont pay for the theater either???
I cannot believe this!!!
I was called by an agent yesterday just telling me again its not in my plan... The theater part was in my plan but it has apparently been removed since we joined in 2015...
This is unaccceptable... Medical Aid is supposed to be for the big problems... and now all you are doing is pushing up our premiums and remove our benifits!! As long as that debit order goes off each month you are happy... there is NO customer satifaction anymore!!!
I understand that you wont pay the dentistry part but no you wont pay for the theater either???
I cannot believe this!!!
