3 Weeks - Not covered! No feedback! Not impressed!

I have been in contact with Fedhealth for the last 3WEEKS to be added as a member!!<br> <br> All documents submmited &still no progress. Last Friday of the month (27th Feb) tired of been made promises, I escalate this to a team leader named Leonard because I need to submit a membership form to my employer by close of business. He promises to process my application himself &email me between 30min to an hour. Almost two hours later & no emal from Leonard. I call again, he promises via a consultant that I will have the certificate in my inbox by close of business. Still nothing, Monday morning & another consultant confirms I have still not been added!!!<br> <br> SO i call in &ask for Leonards boss, a senior manager named \Christopher Brownely"";15/03/04 10:00;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;438674;25;1;2;1;1;5;3;5;NULL;NULL;NULL;15/03/03 11:13;15/03/03 9:36;They just dont care;8,30E+12;;***;6 months ago I opened an \Easy access\"" investment fixed for 12 months at Nedbank. My father passed away a few months ago and because there was a bit of a delay with policies paying out I called the call centre explained my situation and my intention to cancel the Easy access account so I can access those funds whilst I was waiting for policy payout. They told me it wont be a problem all i had to do was to go to the nearest branch"