LS
Louis S

1 reviews | Active since Oct 2014

10 Mar 2016, 15:13

2 weeks and still no feedback

I truly don't understand medical aids these days, they would rather pay the bigger problems but when it comes to try and prevent the big problems they just refuse to pay a send. They would rather wait for the big thing. I have been diagnosed with RSD after an operation to my right arm. The dr told me I would I had to go for the nerve block in order to save the use of my right arm but the medical aid is not willing to pay. Dr said he will put in a recommendation and it has now been 2 weeks of NO feedback. In the meantime I am losing more and more function of my right hand and arm and the chance to maybe have some sort of recovery.

0
Replies (1)
Fedhealth Medical Scheme
Fedhealth Medical Scheme's reply10 Mar 2016, 15:39
Official
Hello 8849Louis,

Dear Fedhealth family member, thanks so much for bringing this matter to our attention. It's important to us that you feel like a valued member of our family, and as such we will do our best to resolve this issue with you.

Kind Regards
The Fedhealth Online Team