EF
Elaine F
1 reviews | Active since Aug 2016
22 Mar 2022, 10:02
0 STARS
In January I paid cash for 6 months chronic medication as we were going overseas for 6 months. I wasn't aware you had to give 2 weeks notice and get approval. Anyway it was approved and now the battle to get reimbursed is an absolute nightmare. I have submitted invoices for February and March which have been rejected as nobody takes the trouble to check that it was authorised. I have sent endless emails to no avail. When I get back to SA I will be ending this relationship permanently as they are absolutely useless.
Helpful (0)
Replies (2)0
Replies (2)Fedhealth Medical Scheme's replyOfficial
22 Mar 2022, 12:02Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's reply22 Mar 2022, 12:02
Official
Dear Member,
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Thank you so much for your message, we are sorry you’re having such a bad experience, please bear with us while we do some investigating. One of our consultants will be in touch with you as soon as we have a result.
Best Wishes
Fedhealth
Fedhealth Medical Scheme's replyOfficial
22 Mar 2022, 14:03Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
Fedhealth Medical Scheme's reply22 Mar 2022, 14:03
Official
Dear Fedhealth Member,
Kindly note, the social media team is currently trying to reach you.
Regards,
