You cannot complain about the service, because there is none!

I am really disappointed and frustrated with this courier. I deal with couriers on a regular basis. My father had a stroke and I had to order an important item to assist with his care. The item was collect on the 13th of September in Cape Town for transport to Nababeep, a mere 600 km away. This parcel was sent all over South Africa and every time it landed at the wrong depot it is being rerouted. They do not even have the decency to call back to report why this item is still in Johannesburg when it was rerouted to Springbok on the 19th of September 2022! I cannot believe I had paid for such bad service!