Worst courier company

1 star is still too good a review for Fastway.

They are the worst courier company I have ever dealt with.

As many other people I purchased items online via a well known platform. I understand it is December and the volumes are more than double and understand that there could be delays in delivery.

Everything was on track until the 24th of December as per the updates I was receiving from both systems.

It is the 31 and still no parcel.

I have phoned Fastway Head Office, their Durban depot and even went to their Richards Bay depot in person to get clarity with no success.

After much struggle and many arguments I spoke to the only person thst has been giving me updates Carmen.

Fastway had sent my package to the wrong province on the 22nd of December and just failed to attempt to contact me.

Today I received a message that my parcel has been delivered to their Richards Bay depot. I go to the depot to collect only to find them closed.

This now adds more frustration as I have driven to their depot twice at my expense and the numerous phone calls just to find out where my package is

Now I am inconvenienced again until next week.

DO NOT MAKE USE OF FASTWAY COURIERS!!!