Worst courier company

If I could give Fastway Couriers less than 1 star, I would. Every single delivery experience I’ve had with them has been dreadful. This is now my third time receiving a package through Fastway, and the experience has been consistently frustrating.

The same pattern happens every time: my order shows as “on the way” for five days in a row — every single day I’m told it’s coming, but nothing arrives. Only when I start chasing, arguing, or raising complaints does the parcel suddenly get “magically delivered.” That is not reliable service; it’s exhausting.

To make matters worse, the attitude of the employees is unacceptable. When they finally arrive, they are rude at the gate and make the whole interaction feel unpleasant. Instead of being excited about receiving my order, I’m left stressed and irritated. It completely kills the joy of shopping online.

By comparison, I’ve only had one delivery with Buffalo Couriers, and while it wasn’t perfect, it was at least better than Fastway. Temu needs to seriously reconsider their partnership with this company, because it makes me and many other customers dread ordering. Online shopping should be exciting, not a fight every single time.