Worse customer service and ETA you will ever find!!!!!!

Pathetic customer care!!! I am waiting on a delivery for them for more then a week now. I was contacted by a representative to confirm my address. My address was given and shipment status changed to out for delivery 2 days later. The same day it changed back to unable to deliver and parcel is back at the depot. Status then changed yesterday back to out for delivery and it is now back at the depot. I have tried contacting them but all you hear is music playing in your ears for 30 minutes. I have sent emails but no response. There automated voice machine says for fast response please contact them through Whatsapp. Today is day 4 that I am waiting on the next available agent on Whatsapp. I will encourage business to not use them as a provider. Worst courier service I have ever encountered