We can’t do Fastway anymore!

My parcel has been in the nearest bay since the 2nd of Jan and always updated that I will receive my parcel on the next delivery date. I contacted the retailer and explained the situation on Monday and I received an email yesterday stating that my parcel was gonna be delivered and I haven’t received anything. I tried calling- no pick up. Online retailers should consider finding alternative courier companies. It’s making us hate this online shopping thing or at least state the companies they use on the delivery details and we will just cancel the order if it’s Fastway Couriers cos it’s just bad! 🚮