SC
Sue C

1 reviews | Active since Apr 2010

26 Sept 2024, 10:54

Very disappointed!

If I could rate negative, I would! Got a sms yesterday morning the 25th of September stating that my parcle would be delivered yesterday. Sat in my flat the whole day, waiting for the parcel. Nothing happened, no communication, nothing! This morning (26 Sept) I message on Whatsapp to hear where is my parcel, I have places to be, stuff to do, can not sit and wait again the whole day, after about half an hour, I got a message back: "PLEASE EXPECT DELIVERY TOMORROW, COURIER GUY WILL PHONE BEFORE DELIVERY" . If there is a problem, can't you inform your clients on the day or first thing the next day? If I did not query my parcel, when would you have contacted me to say it will only be delivered now on Friday the 27th of Sept??

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