1 reviews | Active since Jul 2024
Very bad client service from the driver
[16:43, 03/07/2024] Louise: Afternoon, I would like to comment on the driver that delivered my package that I ordered from OnTheRoadBooks this afternoon. He was rude, total opposite of a friendly professional service that one would expect of the client service from Fastway Couriers. Could get away fast enough, no hello or good afternoon, no goodbye...I'm not impressed...Just prior to him delivering my package I received another package from another courier company and this driver was the total opposite. I'm not asking to have a chat with me, but decent respect doesn't cost you money or a few seconds with a client. [16:48, 03/07/2024] Louise: And I would like to get a response from either yourself or a manager, I will post this. Client service is of the utmost importance. The experience that I had was distasteful to say the least. And just to mention that I'm the first one to ensure I treat anybody else the way I would like to be treated...with respect. I don't like to complain...there is way too much of that in the world.
