Useless Fastway

First they supposedly send my parcel to the wrong depot, then promised to deliver it the following day. I stayed late after work waiting for it, never arrived. Now another day of waiting, 20 minutes on the phone, from pillar to post, even spoke to the driver, still no package. I contacted the business that used them to ask that in future all my packages be sent with another courier. Fastway is utterly useless and their name completely inappropriate - the slowest half dead turtle will beat then in a heartbeat.