Useless courier

Worst courier service ever. Þhey dont answer calls at all. My parcel has been sitting with the pietermaritzburg depo a few days now in thier grey area after being sent to Bloemfontein then Newcastle then back to Bloemfontein. Then ladyamith then pietermaritzburg. Im beyond tired. Never ever again will I use this courier. I wish companies would stop using them as well because they will lose customers simply because of their courier choice