UNRELIABLE COURIER COMPANY
The worst in the industry. Reject my parcel for "could not find delivery address" try to phone them got the drivers number, he does not answer phone calls nor messages. Try to phone the company not answering the calls. Very unreliable!!!
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Replies (1)'s updateReviewer Update
05 May 2022, 17:18Actually cannot even give them one star, so pathetic is their service. My parcel got delayed because they could not track my address. I phoned JHB head office and they direct me to the PTA branch, customer services gave me the drivers number that apparently had the parcel, phone and whatsapp the driver did not respond, whatsapp him this morning and told me he his incapacitated and cannot work, he sent me another number of a Albert driver, which promise me that the parcel will be delivered today 5/5/22, still waiting and also no respond on calls nor whatsapp. Phoned the PTA branch since 8:00 this morning no answer, they eventually answered at 16:50, the lady listen to my story did not respond and put me through to another line that went over to voicemail. I have tried calling back until 17:00 with no answer. Why is this company still operating?
's update05 May 2022, 17:18
Reviewer Update
Actually cannot even give them one star, so pathetic is their service. My parcel got delayed because they could not track my address. I phoned JHB head office and they direct me to the PTA branch, customer services gave me the drivers number that apparently had the parcel, phone and whatsapp the driver did not respond, whatsapp him this morning and told me he his incapacitated and cannot work, he sent me another number of a Albert driver, which promise me that the parcel will be delivered today 5/5/22, still waiting and also no respond on calls nor whatsapp. Phoned the PTA branch since 8:00 this morning no answer, they eventually answered at 16:50, the lady listen to my story did not respond and put me through to another line that went over to voicemail. I have tried calling back until 17:00 with no answer. Why is this company still operating?