The most SHOCKING courier company ever - DO NOT USE THEM

<p>I signed up with Fastway to send packages for my small business. Unfortunatly you have to buy a pack of courier bags from them, so you can't just walk away when they are completely useless. From the first day I started using them I had issues. My driver (and franchise owner) Kgotso is just ridiculously useless. He doesn't pitch. He doesn't answer his phone. He doesn't read his messages. Basically, if you need something delivered by him, you can forget it. This morning I had to take two hours out of my day to deliver packages myself because I've been waiting for him to arrive since FRIDAY. It's unacceptable.</p> <p> </p> <p>Worse still, you have NO recourse. There is no call center you can call when you have a problem. They simply say 'call your franchise owner' - well, that doesn't help when he refuses to answer his phone. So when you have a problem, you cannot complain or get any help. <br /><br /></p> <p>DO YOURSELF A FAVOUR AND USE A DIFFERENT COURIER.</p> <p>I have switched couriers and will never use them again.</p>