Terrible Service: Parcel misrouted to Cape Town and now stuck "en route"

I am extremely disappointed with Fastway Couriers. My parcel (Tracking: Z***)was supposed to be delivered to Pretoria this week. Instead, I discovered it was sent to Cape Town due to an "error" on their part.

When I contacted them, they admitted the mistake and said it was being sent back to Pretoria. However, it has now been "en route" for two days with no further updates and no delivery. I needed these items for this week, and because of Fastway's lack of urgency and logistical failures, I have been left frustrated and empty-handed.

For a company that makes a mistake this large, I expected an expedited delivery or at least clear communication. Instead, I am left waiting while my parcel sits on a truck somewhere. I want my parcel delivered immediately.