Terrible service

Parcel has been on town for days!!! 1st excuse, the driver ran out of time, 2nd excuse the driver was put on a different route, 3rd excuse directly from driver, cant get there in time, I'm jam packed and can't promise anything. They are aslo much more expensive and almost impossible to get hold of, and extremely poor service. I didn't get t choose the courier company, but this is definitely not one I would recommend!!!!!!