Temu should stop using this lazy company with horrible customer service.

Zero rating required. Bought a parcel from Temu that arrived in South Africa and was cleared by Customs on the 17th of December. It has been awaiting collection by Fastway till then. I bought two parcels from Temu since then, one on the 19th of Dec and the other on the 26th of Dec. Both serviced by Buffalo couriers. One parcel has already been delivered and the other is on track to be delivered within the next 2 days. I Whatsapped Fastway and they simply told me that once they get the parcel it will be delivered. Such condescending tones were used by the agents and as soon as I questioned their lack of service they the agent dropped the chat and told me to contact restart the chat with another agent as he had no time for me. I have never seen such a foolish lot to be honest. In these difficult economic conditions, everyone in this company is racing to reduce their customer base. Pure geniuses!