temu and fastway parcel delivery

Actually Fastway does not deserve any star. I mark 1 x star because I would not be able to comment, This APP is programmed in a funny way.

My last 2 x orders that was from temu, whereby temu handed my orders and my queries to fastway, my challenged was not solved . I ended up cancelling the order, then temu paid me instantly. however now that fastway had to return the parcels they were willing to help they were able to retrieve the parcel from the drop box. The consultant phone me to apologize, making excuses that their network at Centurion is not proper, that is why sometimes they could not be reached. So I was supposed to go to Centurion fix the network then call them, they are unproffessional. I will never order at temu ever again. temu has the bad tendency to divide the parcels and utilizing fastway. I was stressed I could not sleep thinking how to solve this problem temu refered me to fastway, fastway referred me to the driver who was having a bad attitude and he said he won't be able to solve my problem. I had no choice but to end the stress and cancel the order while the order was already in South Africa. fastway should change the name is not fastway, is nonsense.