SLOWWAY IS THEIR SERVICE DEFINETLY NOT FASTWAY,DELAY OF MY PARCEL....

Worst courier services everrrrrrr.... Bought goods on the 5th Dec 2022 from a Cape Town based company which dispatched them for delivery to Johannesburg on the 9th Dec to Fastway couriers ,Its the 19th Today, 45 minutes trying to get throught their call center only to be dropped twice before i got an actual consultant (Masixole) who told me the driver that has my goods (which were dispatched on the 13th Dec for delivery to my house )doesnt answer the call when he called to check on the delay and theres nothing he can do,told me they dont regulate or check on their drivers to see if they meet the company service levels which we (cusotmers) pay for to be treated like **** with their *********** stuff that doesnt know anything to all questions asked,they are not even remorseful or have any empathy to the customers concern to the extent thta they hang their company image and refuse to take ownership of the problem and to try sort it out,very disguted