Slow delivery.Poor customer service

I dont know how my Temu order was allocated to fastway couriers.Fastway is very bad and a total opposite of their name.Very slow!usually my Temu order with Buffalo logistics would arrive even before the estimated delivery day,it would take less thsn 7 days to arrive.But with fastway the estimated delivery was on the 19th of March,now it is the 25th and i am frustrated because i need the items like Yesterday!I concurrently placed an order at shein as well,i paisd my customs/tax on the Temu order first but my Shein order got delivered first on the 22nd of March

My other issue is their poor customer service Their WhatsApp chat is extremely poor and frustrating…the robot just keep on repeating the same thing.I dont know how many times that robot told me to wait for an agent to contact me for a live chat and i was left hanging for so many minutes.The same robot would then say there has not been an activity for long and it has to close the ticket!imagine that?i was waiting for an agent as intsructed and then get told i was in active.Not to mention how much airtime i have waisted on their call centre,i have been calling everyday from the 20th on different times bit not once have i been answered by an agent.The call centre agents are never available that i am starting to doubt if they exist.