Slow Apathetic Service

At the beginning of the year, I was advised that my account manager would no longer be allocated to my account... a big loss, as she provided fast service. This morning I topped up my account and called in requesting that my wallet be replenished. I was told that it would take an hour by Chloe.Heres a reality check FASTWAY:get out of CRUISE CONTROL mode.I pay you 1100 zar,to be told that I must wait an hour to get going.There are several other couriers that people can choose in this country,so wake up and work with gusto and urgency.