**** Service/Communication

I ordered stationary, parcel was picked up on 18/12/2025. First it was transferred to the incorrect depot, from the 23rd of December the tracker stated that I would receive it this coming Tuesday (today). In between I was contacted on WhatsApp whereby an Ops Manager should have contacted me from the 22nd of December already! I sent a location pin of where the parcel is to be dropped....STILL NO CALL FROM THE MANAGER and STILL NO PARCEL!