Richard Robinson (Director) tells me to take my business elsewhere (as their staff and company are too ***********)

I am a customer of Fastway Coriers for over 10 yrs. I have sent 3 emails and waited over 2 mths for a refund . I sent an email to the HO Richard Robinson (Director), who sent my email to the general manager Blake Higgin. plus Jacky Buys was involved re my account. Both still could not sort as none were reading my eamil trail. When i called Richard Robinson today, he told me to take my business elsewere.

its amazing that you staff can cancel an account in few minutes but takes them 2 mths to transfer an acc from dbn to JHB 3 mths for an insurance claim 1 yr plus for an insurance claim thas still not paid 2 mths for a refund 2 mths for another refund and when i bring to your attention your advise is that i take my business elsewhere.

i previously dealt with you and each time i can with a small problem you told me to take my business elsewhere. However, I was loyal to your company and your shareholders . today i called and mentioned that i prefer to try sort with yourselves than go to hellopeter. however the word hellopeter offends you as google search is full of complaints re fastway courier via hellopeter. This is why your clients go to hellopeter, as the main management do not bother about small clients queries. Shame on you.

You have now cancelled my account, due to fact that i brought this to your attention and your . You should stepup and and sort clients complaints, however you prefer to tell them that they should take their business elsewere. and too loose your sharholders funds. I will take up this matter with the shareholders and the international fastway head office.