Repeated Failed Deliveries with No Attempt or Contact

I’m deeply disappointed by the service I’ve received from Fastway Couriers. My parcel has now been marked as “delivery attempted” multiple times — yet not once has anyone actually come to my door, called me, messaged, or made any genuine attempt to reach me.

Even after I cleared my schedule more than once and personally followed up via email, providing all the correct details, I still received another generic message in the early hours of the morning saying “Sorry we missed you.” It’s clear no real attempt was made.

To make things worse, their WhatsApp number is completely useless — it’s just a bot with no way to reach an actual person. Their noreply emails make it even more impossible to communicate when issues like this arise.

This hasn’t just been an inconvenience — it has negatively affected me and my business, as some items I ordered were meant for resale. My clients are now waiting and I have no answers to give them.

I expected better service and accountability.