Poor Service and Zero Communications from Fastway Couriers

I used Fastway Couriers through another online sales platform to deliver goods purchased from me, and it was dismal. They have zero communications (no sms, no email, no phone calls). Additionally, I purchased a standard sleeve which was not received, hence I had to send a shoebox with the goods inside. The driver did not know much about how deliveries are to be done, constantly on the phone with his supervisor. If you want to receive poor service and zero communications, then use Fastway.