Poor service

Yesterday, Fastway was meant to deliver my package. I didn’t receive a call, so I phoned their offices. They told me they couldn’t find a unit number and that they supposedly tried calling me, but my phone went to voicemail. I explained that I had already told them to leave the parcel at the security office, and they said they’d make a note of it — but they clearly didn’t.

Today, the same thing happened again. No call, no delivery, and no proper communication. I had to chase them up multiple times for something that should’ve been simple. Extremely poor service and zero accountability.