HA
Hennie A

1 reviews | Active since Jun 2019

03 Jul 2020, 15:26

Poor customer service Durban Branch

Hi, I've send a parcel too your Durban branch and is still remaining at West Bay 2 since the 30th of June, today the 3rd of July 2020. Spoke to Precious who obviously need customer service training. Place the phone down whilst busy talking to her. Thanks Eugene.

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Replies (2)
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Hennie A's update06 Jul 2020, 14:10
Reviewer Update
Received yet another phone call from Fastway Courier Durban, parcel not yet delivered after I spoke to Eugene and Precious on Friday the 3rd of July 2020.. Hopefully the parcel will be delivered tomorrow as promised by Michael.
HA
Hennie A's update07 Jul 2020, 15:31
Reviewer Update
FASTWAY COURIER YOUR DURBAN BRANCH IS ABSOLUTE ***********, AFTER 7 DAYS CLIENT RECEIVE PARCEL TODAY.