Poor customer service, delayed delivery still not arrived!

Such a terrible courier service with very very poor customer service and barely any communication. My package has been sitting at their warehouse awaiting delivery but everyday it's getting delayed and the same notes added on it instead of being scheduled for delivery. If they cannot get the job don't timeously just don't take the order because it serves no one to have the delivery delayed for over a week. Very disappointed and underwhelmed by the level of service.