Parcel

I am currently experiencing difficulty with Atisa Khumo trading as fastway couriers in Witbank. They where suppose to pick up a parcel for me from Diamond Ceramic Haven in Bapsfontein. The owner of Diamond ceramic haven told me yesterday that he gave everything through to Neo and did not hear from them since not even a call. This is totally unacceptable as I paid R200 to get the parcel. No no I am not going to stand for this. I am not going to loose R200 because of their incompetence. I want my parcel.