Package delivered to incorrect address, nothing done to correct their error.

Expected a package from Temu. On the Fastway website it showed that the package was received in my home town and had been assigned to a delivery vehicle for that same day. At the end of the day I had not received the package and called the Newcastle Depot. I was told that due to some bad weather we had, the deliveries were backlogged. I called the following afternoon at noon seen as I had still not received anything. I was told the package was never on the delivery schedule for the previous day and that it is due for delivery today. The lady however resolved to find out which driver had my package and would call me back with an estimated time of delivery. Never happened. By 15:00 I had still not received the package so I called the depot again to be told that the package was never on the delivery manifest for today either and that she had a driver pick it up for immediate delivery. This was just after noon. She gave me the drivers number. I called him, he knew nothing of the package. I called the depot again and the same lady said she will call the driver because she personally handed him the package. Then just before 16:00 the driver calls and says he is on the way to my house. 30 min later (we live in a small town) he was still nowhere to be found. I called him again and he said he did deliver the package and explained the house to me. That was NOT my house! He didn't get a name for the person who he gave my package to, he didn't have a house number, nothing. He said he would go back to the house he delivered the package to. A little while later I tried to call him again, he switched his phone off after delivering my package to the incorrect address. The depot had also closed down for the day. Unacceptable service. 10/10 would NOT recommend.