Overnight deliver takes 9 days

I purchased goods from my supplier JG Electronic on the 21st of December 2015. They make use of Fastway Couriers and I paid them to have it sent to me overnight. They collected the goods on the 21st and by the 23 my stock had still not arrived. My supplier had closed and I was unable to get the tracking no from them.<br> <br> On the morning of the 24th of December at 6am I contacted the courier form Faswtway in Pinetown (my home town), to try and trace my satchel. They confirmed that they had not received it from Johannesburg and told me to contact Johannesburg at 8am. I phoned the Johannesburg office, held on for 38 minutes before my call was connected to the call center.. My supplier was closed and I did not have a tracking no, nor did I have their Company account no with Fastway. I was just told sorry we cannot help you. The phone was just cut off.<br> <br> On the 30th of December I received my parcel. It had been sent to Cape Town in error. I sent Fastway an email logging a complaint on the 30th of December. They never even responded. Due to their bad service 3 of my client did not get their gifts in time for Christmas as I had not received the stock. Shocking service Fastway.<br>