SM
Shezaad M
1 reviews | Active since Sept 2024
10 Sept 2024, 22:49
Ongoing Issues with Fastway Couriers
I am writing to express my frustration with the poor service we’ve received from FastWay Couriers. Despite being loyal customers for many years, every time we encounter an issue, instead of resolving it promptly, we are given the run-around from pillar to post. This lack of accountability and efficient problem-solving is unacceptable, and it's causing unnecessary delays for our business. We expect better from a company we've re**** on for so long. Please address this recurring problem as a matter of urgency.
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Shezaad M's updateReviewer Update
11 Sept 2024, 08:19DO NOT USE FASTWAY COURIERS – Complete Disregard for Customers and Their Well-Being!
If you value your time, money, and sanity, AVOID Fastway Couriers at all costs. My recent experience with them has been nothing short of a nightmare, and I strongly urge anyone considering their services to think at least 100 times before doing so.
Despite countless attempts to resolve a very straightforward issue, Fastway has been completely unresponsive and dismissive of my concerns. The individuals I dealt with – Shanila and Sash – have shown a total lack of care, professionalism, and respect for customer satisfaction. Instead of helping resolve the issue, they have only added to my frustration.
Their don’t-care attitude and disregard for their customers' well-being are alarming. They simply do not prioritize customer service, and if anything goes wrong, don’t expect them to make it right. They’ll happily leave you stranded with no resolution in sight.
There are far better courier services available – ones that actually care about their customers and go above and beyond to fix issues. Save yourself the headache and avoid Fastway!
If you value your time, money, and sanity, AVOID Fastway Couriers at all costs. My recent experience with them has been nothing short of a nightmare, and I strongly urge anyone considering their services to think at least 100 times before doing so.
Despite countless attempts to resolve a very straightforward issue, Fastway has been completely unresponsive and dismissive of my concerns. The individuals I dealt with – Shanila and Sash – have shown a total lack of care, professionalism, and respect for customer satisfaction. Instead of helping resolve the issue, they have only added to my frustration.
Their don’t-care attitude and disregard for their customers' well-being are alarming. They simply do not prioritize customer service, and if anything goes wrong, don’t expect them to make it right. They’ll happily leave you stranded with no resolution in sight.
There are far better courier services available – ones that actually care about their customers and go above and beyond to fix issues. Save yourself the headache and avoid Fastway!
SM
Shezaad M's update11 Sept 2024, 08:19
Reviewer Update
DO NOT USE FASTWAY COURIERS – Complete Disregard for Customers and Their Well-Being!
If you value your time, money, and sanity, AVOID Fastway Couriers at all costs. My recent experience with them has been nothing short of a nightmare, and I strongly urge anyone considering their services to think at least 100 times before doing so.
Despite countless attempts to resolve a very straightforward issue, Fastway has been completely unresponsive and dismissive of my concerns. The individuals I dealt with – Shanila and Sash – have shown a total lack of care, professionalism, and respect for customer satisfaction. Instead of helping resolve the issue, they have only added to my frustration.
Their don’t-care attitude and disregard for their customers' well-being are alarming. They simply do not prioritize customer service, and if anything goes wrong, don’t expect them to make it right. They’ll happily leave you stranded with no resolution in sight.
There are far better courier services available – ones that actually care about their customers and go above and beyond to fix issues. Save yourself the headache and avoid Fastway!
If you value your time, money, and sanity, AVOID Fastway Couriers at all costs. My recent experience with them has been nothing short of a nightmare, and I strongly urge anyone considering their services to think at least 100 times before doing so.
Despite countless attempts to resolve a very straightforward issue, Fastway has been completely unresponsive and dismissive of my concerns. The individuals I dealt with – Shanila and Sash – have shown a total lack of care, professionalism, and respect for customer satisfaction. Instead of helping resolve the issue, they have only added to my frustration.
Their don’t-care attitude and disregard for their customers' well-being are alarming. They simply do not prioritize customer service, and if anything goes wrong, don’t expect them to make it right. They’ll happily leave you stranded with no resolution in sight.
There are far better courier services available – ones that actually care about their customers and go above and beyond to fix issues. Save yourself the headache and avoid Fastway!