PV
Paul V

1 reviews | Active since Sept 2016

05 Oct 2018, 06:40

Not so fastway couriers

Monday 01/10/2018 - "A consignment has been dispatched from The Shave Union, these will leave on our next courier cycle."

Tuesday 02/10/2018 - "Onboard - the parcel is onboard the Courier vehicle"

Wednesday 03/10/2018 - "The parcel has been left in the North Bay and will be delivered on the next scheduled delivery."

I didn't understand what that meant so I phoned the Pretoria depot and was told that they have a new driver that does not know the area or understand how to use a GPS so they are contracting out deliveries for my area and that my parcel would be delivered the next day.

Thursday 04/10/2018 09:26:31 - "Unable to Deliver - We are currently unable to effect delivery."

Thursday 04/10/2018 09:26:36 - "Onboard - the parcel is onboard the Courier vehicle."

Friday 05/10/2018 - Still NO parcel when I was told it would definitely be on Thursday!

So here I am writing this review of just another example of poor service in this country. Thinking about using a courier service? I would NOT recommend using Fastway couriers at all since it seems they can't even employ competent people and then make it the customers problem.

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