No service to rate.

Can’t comment on your service because there’s no service to comment on. The lack of service is overwhelming. You keep telling me to WhatsApp for updates, saying you prioritise feedback there, but the tracking isn’t updated, and I can’t speak to anyone. I’ve called your 021 number nonstop for a week and no one answers. On top of that, you sent my parcel to Witbank instead of Cape Town and didn’t even have the decency to call and explain what happened. I had to follow up days later to find out. It’s impossible to get any feedback from your company. Because of this, I had to delay my holiday plans since no one could receive the package. Your service is absolutely terrible.