No service delivery

Update: Still no delivery – repeated false “out for delivery” promises

This is an update to my previous complaint.

I was informed AGAIN that my parcel was “out for delivery” yesterday morning. It is now Sunday at 09:00 and the parcel has still not been delivered.

This is not a delay in transit. The parcel has been sitting at the local depot in Port Elizabeth since Tuesday.

I have now received multiple “out for delivery” confirmations that were simply not true. I have rearranged my time more than once based on these messages, with no delivery taking place.

Customer support continues to give generic responses such as “it is on the way,” without addressing why the parcel is not being dispatched from the depot.

This is unacceptable.

I now expect:

* Immediate dispatch and delivery of this parcel * A clear explanation for the repeated false delivery notifications * Accountability from both Temu and CN Express for this ongoing failure

If this is not resolved urgently, I will escalate this matter further through formal consumer channels.

This level of service is completely unacceptable.