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Justin S

1 reviews | Active since Apr 2012

18 May 2017, 13:25

No respect for people's time

<p>we have had 8 meetings cancelled by one of their Directors with less then 12 hours notice for each cancellation, today had a meeting with the CEO Richard and low and behold the meeting is canceled 15 min before, great way to treat people,... we should of picked this up earlier with there arrogance. Try call there warehousing 9/10 times you will wait for over 5 min for someone just to answer, left several messages on several days, it's been 2 weeks later no one returns a call and the messages were left on there cell phones </p> <p> </p> <p>our printer has has been broken from the 3/5/17 we have requested it to be fixed several times and as of today 18/5/17 its still not fixed, which suits FASTWAY, due to the fact we can't pint our own labels they been charging 100% more than our usual rate</p> <p> </p> <p>my personal experience and advise stay away, pay a little bit more and get the service you deserve....usually takes Fastway 3 days to Durban, we callled courier guy they had our delivery there in under 24 hrs</p>

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