MOST PATHETIC COURIER SERVICE!!!

Delivery was suppose to be within 24 to 48 hours. I waited 3 days after phoning countless of times to find out where my parcel is. Every time the consultant would say it will be delivered in the morning, then the afternoon then the next day!! Nothing. Finally got it on the 3rd day.<br> Package (blender) arrived damaged and wet. It looked like someone played rugby with it. Sent a complaint and they told me to put in a claim. Invoice was sent to them to process the claim. Been battling for almost 2 weeks now, no communication. Supplier has been helping me and she has made endless calls to Fastway couriers. No response to emails. <br> Finally got a response today and they could not even get delivery/collection address right. Phoned the claims department and gave correct details. The consultant does not even bother asking me for a tracking number so not sure how she will me updating the incorrect details. Had to ask her if she would like my parcel tracking number to confirm details and she was like please.<br> MOST DISGUSTING SERVICE EVER!!! WILL NEVER USE THEM AGAIN. Will see if they do actually come and collect my parcel today.