Lost Parcel

I ordered a PC from Evetech Computers for work as I'm a GFX designer and need a strong PC, it was built and sent out to the courier (that I didn't choose) and was expected to be delivered to my door on the 17th which never happened. I called the Courier to see where it is and they couldn't give me an answer. Long story short, they told me the parcel has gone missing (probably ******) between Pretoria and Joburg, and nothing has been found in there so called \investigation". Please make sure you don't wasn't your money and time with them. I lost a R20 000 parcel because of it."""