Literally the WORST company on earth

Kilometer for kilometer THE WORST courier on the planet. Misdirected my parcel, which was handed over to them on the 28th of January, TWICE. Called them; customer service agent says "oh, well, if we didn't misdirect your parcel, you would have had it already". No kidding. Durban i, where the parcel is from, is a three hour drive from my house. Parcel was sent to Harrismith, which is 70km from my home; they said it's the wrong depot, it needs to be sent to Welkom, which is 300km the other way. The courier literally drove PAST my house to get the package from Harrismith to Welkom. What *******!