Lay your service down by the riverside

I have never had such a bad service like the one I had with AvonFastway. Yesterday I talked my order until 6pm and even then it was still showing in transit. None of my call logs show any missed call except for a Spam call about Debt consolidation. The driver had the audacity to return with my order without hooting at my gate or even calling me when there's always someone at home to sign for my packages. I have offer 15 missed calls to Avon/Fast way line with no help. My order is sitting somewhere in their warehouse 7 days later and each day I'm not getting my delivery costs me money. Their customer service BOT like is just as *********** as the driver, no empathy, no apology, she had no clue while I'm irate. I have a cash account with Avon so that's my money not Avon and the lack of service is appalling and leaves once very frustrated. I have been chasing and trying to get this sorted since 11am and yet they could not even bother to go the extra mile and ensure I get my package today. I'm told it will be sent tomorrow, the worst option was being told my delivery option could be changed to PEP, the service here just keeps getting worser. I'm furious and yet with all this technology at the end of the day no solution was provided except to day that my package will be out for delivery tomorrow. Sies maan. Pathetic Service, close shop.