INFURIATING - Never Received Track Number

<p>I am very disappointed in Fastway services - Pretoria.</p> <p> </p> <p>I had a Parcel sent to Durban in December for my company and I never received a tracking number,</p> <p> </p> <p>The business I sent my parcel to was closed before I could check with them whether they received their parcel. </p> <p> </p> <p>Imagine my surprise when I received an email requesting the package after the holiday's in Jan from said company!</p> <p> </p> <p>No problem, I thought. I'll just track my parcel via the internet and see who signed it off on the other side.</p> <p> </p> <p>I start searching for the tracking number through my emails and could not find it. </p> <p> </p> <p>I decided to email the person I was dealing with and she swears high and low that she sent the email, but deleted all her emails and now archives has to send it back to her (FYI, I never Delete a single email). Its been a week now since that correspondance, so I decided to put some pressure on this morning and all I got was: </p> <p> </p> <p>"Good day</p> <p> </p> <p>I have not received the Documents as yet as i am also waiting for the Storage company to give me some feedback.</p> <p> </p> <p>Once i have received the documents i will provide you with feedback as soon as possible."</p> <p> </p> <p>One week later and NO progress on my missing parcel.</p> <p> </p> <p>Now I decided to phone this woman's boss. I sifted through the entire website and could not find a single contact number for complaints or customer services. </p> <p> </p> <p>Ater that, my blood was boiling and now I'm writing this review in hopes that fastway will see my complaint here and fix this mess before the end of the day!</p> <p> </p> <p>Hopefully I can come back and say that it was only the person nI dealt with in the wrong and not the entire company.</p>