CB
Candice B

1 reviews | Active since Nov 2016

12 Jun 2018, 10:35

*********** Driver

So I have this subscription where I receive a delivery almost every month.

I've not been very impressed with FastWay for the past two deliverys. The same driver has been delivering all the packages but the last two deliveries didn't go as expected.

He delivered to the wrong address two months ago and didn't even attempt to call me and just handed it off to the person who was expecting the same package as me.

With my latest delivery, I check the tracking and it says 'unable to locate' and when contacting FastWay they say the driver was unable to 'locate my addess' even though he's delivered here numerous times before and if he was having difficulty locating my address why didn't he call me? I made sure my phone wasn't on silent because I was expecting my package to arrive yesterday but I received no call from him. He was magically able to deliver this morning and he actually called (surprise surprise).

I've contacted FastWay but I doubt they'll do anything about it.

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