I will never use Fastway ever again in my life and I wouldn`t recommend the company to anymore

This occurred on the 2nd of February 2021

I had a parcel that was supposed to get delivered to me yesterday, the driver didn’t deliver the parcel and **** saying my phone goes to voicemail. I called in and informed your company to ask for the driver’s call log to prove that he called me.Later on a lady from your company called me, informing me that my contact details are incorrect and when i checked on the statement contact was correct. The lady promised that I would get my parcel today before 12pm and the driver will call me before he delivers. I have received any phone call and it’s almost 12pm, please keep to your promises. I made time yesterday because I was informed that the parcel will be delivered yesterday. I will be leaving at after 12pm I am dissatisfied and disgusted with your customer services, customer centricity and customer engagement. I wouldn't recommend your company to anyone The tracking number is NA***

This occurred today the 3rd of February 2021 I’ve had enough of Fastway. I want to use profanity but I will keep it professional. I don’t even know why I am being professional if Fastway isn’t professional. Fastway has no integrity and no customer centricity. Yesterday I was supposed to get my parcel and the driver **** saying he couldn’t get hold of me. Today I was promised that my parcel would get delivered before 12pm because I can’t miss another day of work because of Fastway’s incompetence. I sent a message to Fast using the what’s app portal and it was pretty clear that Fastway has hired a bunch of crèche kids. Fastway is running a circus. The response I received from Fastway was of a 1 year old. I hate your company and I will never ever use your services, even if it is a matter of life and death I would never use Fastway Couriers. I wish I could speak to the founder of Fastway and tell him/her of how his/her employees will drag the company down. Someone from Fastway called me and informed me that my parcel will get delivered at work since the driver couldn’t make it at 12pm today I gave them the address and the drover called me at 5pm to tell me he is outside my house. The driver was rude and told me that I’m crazy there is no way he is coming to Parktown. I didn’t even finish my sentence but he was over my mouth. I hate Fastway as much as I hate pain. The company has been nothing but pain. I ended up using profanity towards the driver, because of the jerk he is. The driver`s contact details are as follows: *** Of course the driver will be rude and I blame management for not teaching their driver`s soft skills. Fastway has hired imbeciles. I am enough of your company. I will continue spreading the word of how bad your services are. I will tell every person I meet. Its not my first time having a bad experience with Fastway. Fastway their training contents is as follows: How to ill treat your customer.