I never want Fastway to deliver my parcels ever again

I was informed that my parcel is in Limpopo, even though I provided the correct address in Gauteng. I asked them, "How is my parcel in Limpopo when I gave you the address in Centurion, Gauteng?" The lady started laughing, as if we were in a comedy show. It took them three months to deliver it, even though I was supposed to receive it in January 2023. I never want my parcels to be delivered by FASTWAY again!!😡😡