I am disgusted by this company.

I don't even know where to begin. It is so stressful dealing with this company. they are rude and unhelpful over the phone, that is on the rare occasion that anyone actually answers the phone. The moment you do get through, they treat you as a hot potato, transferring you seemingly in the hopes that you will get bored or run out of airtime before they answer. That is to say nothing of the fact that they take delays to the next level. I have been waiting for five times as long as I was told I would be waiting for. I have spent hundreds of Rands of Airtime trying to communicate with them. This is ridiculous, my shipping fees cost more than the item and the airtime wasted cost even more than that did. I cannot possibly imagine how a courier firm could possibly deliver worse service than this, their service is abysmal by every metric. When I import a parcel and find out that they have got their hands on it, my heart just sinks, because I already know It is going to be a pure nightmare from that moment forward. With Fastway, you do all the work and you still don't get results.