********** Service

I have been trying for over a week to get a package delivered. Multiple times I have been told that it is out for delivery, but noone ever comes. Every time I call I am transferred 4-5 times between departments, waiting 5 minutes each transfer and having to give the tracking number over and over, only to be told at the end that "it will definitely go out for delivery today". Phoning is useless, and submitting a web enquiry simply goes into a black hole.

At this stage all I want is my package.