helpful agent Rosette

hi i have been trying to track my parcel with fastway - the only helpful person in Johannesburg is Rosette, she went out of her way to assist me, she called me back to explain the delay etc, and called again to say its on its way. i waited a whole week to get feedback and was unsuccessful until i made contat with Rosette, thank you so much keep up the good work lady my tracking number was Z***