Getting nowhere slowly

Placed an order with Temu, it was dispatched to Fastway Couriers where it remains. Call remain unanswered, on line tracking support is useless as it gives the same answer for 3 days in a row "Your parcel is currently in transit between our JNB and NLP depots" It seems as if it is going to take longer to transport the parcel from JHB to Nelspruit than to place the order and fly it to SA from China. I have advices Temu not to use Fastway Couriers in the future for my orders.