Fastway ****ty service

Well I've order a package from Temu to my surprise my package is in Pietermaritzburg. No updates whatsoever. I went to search online for more information to get hold of the branch in Pietermaritzburg and I saw there is details of Brentley contact number and email address. I have sent Brentley a email no response bare in mind said in my email that I would appreciate feedback non whatsoever 😔

I made contact with the branch and spoke so Desiree which she informed me Johannesburg made a mistake well fastway Johannesburg, Pietermaritzburg or Capetown is one company right? So if I never made contact I wouldn't have been informed.

The next day I made contact again and I spoke to Precious so apparently my package is somewhere on its way to Cape Town. I have asked her who is Brentley's manager oh well Brentley is the director and he do not acknowledge his customers? This tell me so much of what ****ty person and service they give to the customer. I have sent a email again no response. I'm so disappointed and disgusted with their service.

Thank you to Precious that was helpful I do appreciate your service. So today I decided to not make contact, still no communication. I honestly do not think it takes alot of a person's time to be decent and acknowledge a person.

Worst service #fastway #Temu